Job opportunity in Germany for Arabic speakers 2024

Job opportunity in Germany for Arabic speakers 2024

Job opportunity in Germany for Arabic speakers 

Concentrix Berlin is experiencing significant growth and is seeking a dynamic Customer Service Representative specializing in email and chat support. This role is critical in providing exceptional customer experiences for Crunchyroll, a leading Anime and Manga platform.

Opportunity details: 

• Country: Germany.
• City : Berlin.
• Job Name: : Arabic chat support – Arabic speaker.
• Company Name : Concentrix
• Hours: Part-time / full-time (35-40 hours per week)
• Employment type: Full time
• Contract : The direct contract with the client company.
• Countries available to apply : Most countries of the world are available to apply for this opportunity.

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Responsibilities:

• Respond to customer inquiries via email and chat.
• Provide support on account issues, subscriptions, billing, and queries related to Crunchyroll products and services.
• Assist customers during technical issues and malfunctions.
• Collaborate with other departments to resolve any arising issues.
• Ensure compliance with client standards through competent service and meticulous documentation.

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Your skills:

• We require you to have suitable professional experience in customer service. For example, writing support as a call center agent (m/f/d) or as a customer advisor (m/f/d)?
• Knowledge of the Anime and Manga scene is a welcome plus.
• You must have excellent writing skills in English and German.
• To remain calm in demanding situations.
• You are good at proactive communication.
• You have good computer and technical skills.

Benefits and advantages :

• With our paid training, you’ll be perfectly prepared for the job.
• Salary: 2600€/Month.
• Discounted meal vouchers and transport tickets.
• Annual incentives
• With us you get discounted access to various Urban Sports Club offers!
• With flexible working hours and a shift plan, you can achieve the perfect work life balance.
• work will be in an international company.

APPLY NOW 

Official link

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