Job opportunity in Dubai (customer service) 2024

Job opportunity in Dubai (customer service)

Excelsior is a bespoke HR and recruitment consultancy, specialising in the Security, Facilities Management, Education and Automotive sectors. Excelsior provides a high quality, reliable and affordable solution to companies in these sectors.

Exciting opportunities and market insights will be regularly posted on this page. If you are a talented individual looking for a change, then our highly experienced Consultants are ready to match you with an exciting new career opportunity.

Job opportunity in Dubai (customer service)

Opportunity details:

Country : UAE
City : Dubai
Job Name: Customer Service – Storage Consultant
Company Name : Excelsior Group ME
Employment type: Full time
Contract : The direct contract with the client company.
Countries available to apply : Most countries of the world are available to apply for this opportunity.

Responsibilities

Assess client storage needs and recommend appropriate size and storage solutions.
• Handle inquiries from calls, chats, emails, and walk-in customers.
• Ensure monthly KPIs are met and maximize company revenue by successfully closing storage rental deals.
• Manage existing customer accounts and follow up on payment deadlines.
• Make sure to promptly follow up on leads and maintain a strong conversion rate.
• Stay up-to-date with industry trends and best practices.
• Create quotation, invoices, and contract for customers

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Requirements

• Excellent customer service skills with a focus on client satisfaction.
• Excellent verbal and written communication skills.
• Strong organizational and time-management skills.
• Strong analytical and problem-solving abilities.
• Ability to estimate sizes and dimensions.
• High level of integrity and professionalism.
• Willingness to work with flexible days off, including weekends and holidays, if necessary.
• Team player and pleasant personality.

Benefits and advantages :

Salary: AED 4,000 per month inclusive of fixed allowances.
Additional benefits: commission
Flexible working hours.
Working in a global company.

Job Opportunities

Job opportunity in Dubai (customer service) 2024